Contact us
Contact Us
At Noverasd, we value our customers and are committed to providing a smooth and enjoyable shopping experience.
If you have any questions about our products, orders, shipping, returns, payments, or anything else related to your purchase, our customer service team is here to help.
Customer Service
Email: service@noverasd.com
For the fastest assistance, please contact us by email and include your order number when contacting us about an existing order.
What We Can Help With
Our customer service team can assist you with:
- Questions about products, sizes, colors, and availability
- Order status and order-related questions
- Shipping and delivery inquiries
- Returns and exchanges
- Refund-related questions
- Payment and checkout issues
- Damaged or incorrect items
- Other questions regarding your Noverasd purchase
Customer Service Hours
Monday – Friday: 9:00 AM – 6:00 PM
Saturday – Sunday: Closed
We aim to respond to customer inquiries within 1–3 business days.
Please note that response times may be slightly longer during holidays, promotional periods, or periods of unusually high inquiry volume.
Order Inquiries
If you are contacting us about an order, please provide the following information whenever possible:
- Order number
- Name used when placing the order
- Email address used for the order
- A brief description of your question or issue
- Photos or other relevant information, if applicable
Providing these details will help us review your request and assist you more efficiently.
Contact Us
For any questions or assistance, please email:
We appreciate your support of Noverasd and look forward to assisting you.
Noverasd Customer Service Team